Refund policy

Refund Policy 

We are committed to providing our customers with the best possible shopping experience. To that end, we offer a simple and straightforward refund policy.

If you are not completely satisfied with your purchase, you may return the item within 30 days of purchase for a full refund. All returned items must be in their original condition, unused, and with all original tags still attached. Refunds will be issued in the original form of payment.

Please note that any items purchased on sale, with a promotional discount, or using a promotional code are final sale and cannot be returned or exchanged.

Shipping and handling charges are non-refundable. If you received free shipping on your order and return the item, you will be refunded the cost of the item, less the original shipping cost.

If you have any questions about our refund policy, please contact us at support@stargroup.al.